Return Policy

We want your order to be perfect, so please contact us at roamingromancebooks@gmail.com if there are any issues with your order.

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it. Please email us at roamingromancebooks@gmail.com as soon as you wish to cancel your order and we will do our best to assist you.

Returns

Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. Our return policy does not apply to the following goods: gift cards, personalized or customized items, these items are not eligible for return, refund or exchange.

To initiate a return, please email us at roamingromancebooks@gmail.com. We require a receipt or proof of purchase to accompany your return.

All returned merchandise should be sent to us at 76 3rd St, Ronkonkoma, NY 11779.

For items that are manufactured by another party and resold by us, please do not send such item back to the manufacturer.

You are responsible for paying for all shipping costs for your returned item (UNLESS an item is damaged). Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.